Find Your Client a Private Yacht Charter
Have you ever had a booking catastrophe turn GOLDEN?
An August news flash via one of our daily emails alerted me of a “situation” in Europe with the Windjammer vessels. Apparently they were being held in port for non-payment of various bills, and I diligently forwarded this press release to my client, who had been booked for a January 2008 cruise with Windjammer for some time. Not only had we deposited $1,500 for three cabins, but we had pre-paid the hotel stay as well! I was very concerned when my call to the company went unanswered.
As my client was concerned enough to decide to cancel his vacation, I went to work quickly attempting to rescue him, as he and his wife, an adult son and his wife, and another son had arranged flights into St. Martin and home from Tortola. NOW what?
Google to the rescue! I plugged in “yacht charters”, discovered there were several different brokers we could consider from Tortola, and I quickly emailed several of them. As is often the case (we should all make note of this in our OWN business!), the first responder got my attention that day. Lynne Campbell of Carefree Yacht Charters was going to be my “lifesaver!”
What fun! I asked my client, Steve, if he would consider a sailboat charter, and he hesitated. “My wife and daughter-in-law are both worried about seasickness,” he replied quickly. “Let me see what they say about that.”
While Lynne worked quickly on her end to see which yachts were available, the next email from Steve revealed that the girls were a “GO!” I was VERY excited, and let Lynne know immediately that the client was game.
We discussed the fact that perhaps a catamaran-style boat would suit this family’s needs best, but Lynne also explained that the classic sailing experience found aboard a mono hull-style yacht might be an excellent option as well. Not only did she discuss this with me, but she was more than happy to talk directly with my client in order to answer questions, address concerns, and help determine the best boat and crew for this particular vacation – which turned out to be a mono hull in this case! [...]






